Privacy Policy

At Venice Properties, we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal data when you use our services as an estate agency operating in London. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information:

We may collect personal information directly from you when you interact with us, such as when you engage our services, visit our website, or communicate with us. The types of personal information we may collect include but are not limited to:

• Name
• Contact information (e.g., email address, phone number)
• Mailing address
• Financial information (e.g., bank account details for property transactions)
• Property preferences and requirements
• Communication preferences
• Any other information you voluntarily provide to us

1.2 Third-Party Information:

In some cases, we may collect personal information about you from third parties, such as property owners, tenants, or public sources, to facilitate our services. We take reasonable steps to ensure that the third parties have obtained the necessary consent for the disclosure of your personal information to us.

Use of Personal Information

We may use the personal information we collect for the following purposes:

• To provide and administer our estate agency services to you
• To communicate with you regarding property listings, inquiries, or relevant updates
• To facilitate property transactions, including property viewings, negotiations, and documentation
• To conduct background checks or verification processes
• To personalize and improve your experience with our services
• To analyze and understand market trends and preferences
• To comply with legal obligations or regulatory requirements
• To protect our rights, property, or safety or those of our clients or the public

Information Sharing and Disclosure

We understand the importance of safeguarding your personal information. We may share your personal information in the following circumstances:

• With property owners, prospective buyers, or tenants to facilitate property transactions
• With trusted third-party service providers who assist us in delivering our estate agency services (e.g., property photographers, legal professionals, financial institutions)
• With government authorities or regulatory bodies when required by law or to comply with legal obligations
• With your consent or as otherwise disclosed at the time of data collection

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and enhance our security practices to ensure the ongoing integrity of your data. However, please note that no method of data transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we securely dispose of it in accordance with our data retention practices.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. If you wish to exercise any of these rights, please contact us using the information provided in Section 8. We will make reasonable efforts to address your request in a timely manner, subject to any legal or contractual restrictions.

Third-Party Links

Our website or services may contain links to third-party websites or resources that are not operated or controlled by us. This Privacy Policy does not apply to such third-party websites or resources. We encourage you to review the privacy policies of those third parties before providing any personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices